I Just Want to Select NO
The worst YES/NO interface design I’ve seen
In the Year of Our Lord 2022, I was presented with this web interface. This was coded, not designed. I mean: No thought was given to how people will figure out how to get past this screen. How am I supposed to select YES or NO?
How hard we make it for people to say YES or NO!
The business could ask a simpler question and make it easier to answer.
Or they could not ask the question at all. After all, why is the person on the website at all, unless to “register”?
But maybe the person does have another motivation. Maybe the business should let them do something other than “register.” Maybe the business could invite the person, in a welcoming way, to think about what they really want to do, and then ask them a reasonable YES-or-NO question.
If the person says NO, the business needs to hear their response and accept it.
If a business does not let people—including its own employees—say NO, what kind of culture does it create?
